Classic View: How To Reset Your Password

If You Are Able To Login

  1. Login to RapidIdentity

  2. Click on your name in the top-right corner and select Change Password from the dropdown menu

  3. Follow the criteria in the prompt to set your new password

  4. Click the Save button

If You Are Unable To Login

  1. Go to the RapidIdentity login page

  2. Click the Need help? link above the username field

  1. Click the Forgot My Password button

  1. Follow the instructions in the prompt to set your new password